Shipping & Exchange Policy
Because postage rates seem to change daily, we calculate the actual cost and lowest rates available for your order. To receive the lowest rates:
1. Create and submit your order.
2. Postage will be calculated and you’ll be invoiced with the lowest rate available.
3. Your order will be processed upon receipt.
Bulk Rates: Lowest shipping available
Order 60+ of an item and get up to 75% off regular shipping.
For example: Mugs: 60+ any combination of designs. | T-shirts: 60+ any combination of designs and sizes. | Tote Bags: 60+ any combination of designs.
***Orders over $35,000 contact us for pricing.
Exchange Policy: Contact Graham Sale
Only damaged items may be exchanged within 30 days of receipt.
Product must be unused and in original packaging.
When received, your request will be processed and exchange items will be shipped to your shipping address on file.
Late or Missing Exchanges
If you haven’t received an exchange, contact Graham Sale for an update.
Only regular priced items may be refunded. Sale and clearance items cannot be exchanged.
We will only replace items if they are defective or damaged.
To return your product, you should mail product to:
Color Me Asheville
Attn: Graham Sale
10 Alexander Dr Unit 721
Asheville, NC 28801
Shipping costs are non-refundable. Shipping charges for approved exchanges, will be covered by us.
Depending on your business location, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
Contact Graham Sale for questions related to exchanges.